“I searched for suitable training in Lean Thinking for several months. I needed a program that provided adequate exposure to the theory and tools of Lean management. The ability to engage in a sustained learning project was most important for me.

The Lean Healthcare Certification course handbook and materials provided links to other materials of value. The availability of mentoring via email provided the consultation to implement a Lean project. We anticipate that the improvements we implemented using Lean Healthcare Services tools and mentoring will result in an improved efficiency of our local VA Mental Health Clinic by as much as 30%.

The Lean Healthcare Certification program has provided me with the tools and experience to continue the pursuit of excellence. I have recommended this program to others interested in a practical, sustained, and excellent exposure to Lean Healthcare management”

Jeffrey Clothier, M.D.
Associate Professor,
Department of Psychiatry.
University of Arkansas for Medical Science,
USA

“I conducted a lot of research before embarking on the journey of becoming Lean Certified. The selection of offerings came down to a US university and Lean Empowerment. The university offering was a certificate-based program that focused on the concepts of Lean but only through a manufacturing perspective. I chose this Lean Healthcare Certification program because it offered a certification in Lean and focused on healthcare examples and perspectives. I also really liked the ability that it gave me to ask questions to the mentors, which I found are located all over the world. What a way to find out what others are doing, without taking one step away from your computer! I have completed all of the modules and through the experience, have gathered ideas, forms, best practices, new friends, and networking and, even better, a sincere appreciation for what Lean can do for healthcare."

Kelley Williamson BFA,
Manager of Training and Development,
University of Colorado Hospital,
USA

“The content of the program is very well presented and is very relevant to my area of work. It enables me to focus on 'real' projects as it is health-oriented, whereas up until now Lean was very much centered around manufacturing processes”

Barbara Kelly,
Inventory and Systems Development Officer,
Regional Materials Management Service,
Health Service Executive (HSE) - Dublin North East,
Ireland